Intercontinental Exchange, Inc.
Role progression through acquisitions: Collateral Analytics → Black Knight → ICE
Cross-functional UX/UI ownership across AVM, property analytics, and reporting products
for bankers, appraisers, real estate agents, and enterprise business users. Work spans
the full release cycle — requirements discovery and prototyping through development,
QA, UAT, production release testing, and post-release fixes.
Engineer I, UX/UI Design
ICE Mortgage Technology
Aug 2023 – Jul 2026
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Designed a unified authentication and account migration experience across multiple
AVM and market analytics products, enabling 84% self-service migration and reducing
support contacts by over 90%.
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Partnered with Product Managers and Directors to clarify requirements, define
reasonable product scope, and validate final UX direction through Figma prototypes,
demos, and design reviews.
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Collaborated with engineers to understand application structure, backend constraints,
and implementation feasibility before taking ownership of production UI implementation.
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Worked across QA, UAT, and release cycles with QA analysts, data analysts, and business
stakeholders to test workflows, gather client feedback, prioritize fixes, and support
production release validation.
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Served as a shared UX/UI resource across teams, designing icons, graphics, dashboard UI,
and PDF report layouts for property analytics and reporting products outside my primary
product area.
UX/UI Designer II
Black Knight, Inc.
Mar 2020 – Aug 2023
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Designed the original interface for a market-share analytics platform that scaled from
flagship client pilot to production, with a 60% test-to-production conversion rate.
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Simplified complex search workflows using progressive disclosure, contextual states,
tooltips, and validation feedback to reduce cognitive load and clarify system behavior.
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Refined reporting experiences through stronger information hierarchy, reusable UI
patterns, and documented behavior across states, edge cases, and data-heavy views.
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Translated design intent into production-ready UI details, clarifying interaction
behavior across states, edge cases, and data-heavy views.
User Interface Developer
Collateral Analytics
Nov 2017 – Mar 2020
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Designed and shipped 0-to-1 product interfaces from early wireframes to final UI in
close partnership with engineering.
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Built responsive web and hybrid mobile experiences as product and technical frameworks
evolved.
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Translated complex real estate data into clearer dashboards, search flows, and
workflow-driven interfaces for enterprise users.